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Need to know
Frequently asked questions
How long does delivery take?
We aim to dispatch all orders within 24 hours on weekdays. During high-demand periods, please allow up to 48 hours for processing.
Shipping times below are estimates and may shift based on stock levels and warehouse fulfillment. Here's what to expect by region:
United States: 9-14 days
United Kingdom: 9-14 days
Canada: 10-14 days
Australia & New Zealand: 5-14 days
Philippines and Asia: 12-16 days
🌏 Other Regions: 12-16 days
Is shipping free?
Shipping charges depend on your country or region. The exact cost is calculated and shown at checkout before you pay.
What is your return policy?
You can return or exchange your pair within 30 days of delivery, as long as it's unworn, unused, and in its original condition and packaging. Read the full Refund & Return Policy.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and UnionPay. You can also check out faster with express options like Shop Pay, Apple Pay, and Google Pay.
All payments are processed securely through Shopify and Stripe. Your card details are encrypted and never seen or stored by us.
Prices are shown and charged in your local currency based on your location. Available payment options may vary by country and will be displayed at checkout.
Can I return sale items?
Clearance, sale, and discounted items are final sale. They can only be returned or exchanged if they arrive damaged or defective.