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Need to know
Frequently asked questions
How long does delivery take?
We aim to dispatch all orders within 24 hours on weekdays. During high-demand periods, please allow up to 48 hours for processing.
Shipping times below are estimates and may shift based on stock levels and warehouse fulfillment. Here's what to expect by region:
United States: 9-14 days
United Kingdom: 9-14 days
Canada: 10-14 days
Europe: 8-16 days
Australia & New Zealand: 5-14 days
Philippines and Asia: 12-16 days
🌏 Other Regions: 12-16 days
Is shipping free?
Shipping is free Nationwide Philippines.
What is your return policy?
You can request a return or exchange within 7 days of purchase for a wrong size, a damaged or defective product, or an incorrect item, subject to approval. Change-of-mind returns are not accepted. Read the full Refund and Replacement Policy.
What payment methods do you accept?
All major credit and debit cards, plus the express options shown at checkout. Payments are processed securely by Shopify — your card details are never seen or stored by us.
If you want to use Gcash, Maya and other online payments; use 2c2p.
You can also opt for Cash On Delivery
Can I return sale items?
Clearance, sale, and discounted items are final sale. They can only be returned or exchanged if they arrive damaged or defective.