FAQ | Finn Cotton Power-Up Height-Increasing Shoes

Power-Up shoes

What are Power-Up shoes?

Power-Up shoes are Finn Cotton's height-increasing sneakers, our take on elevator shoes. A hidden height-boosting insole is built into every pair, giving you up to 3 inches (7.5 cm) of extra height while looking like a regular designer sneaker from the outside.

How much taller will Power-Up shoes make me?

Up to 3 inches (7.5 cm), depending on the model. The lift is built into the shoe itself, so there is nothing to add, adjust, or hide.

Can people tell they are height-increasing shoes?

No. The boost comes from a hidden insole inside the shoe, not a chunky platform outsole. From the outside they look like regular sneakers, which is exactly the point.

Are Power-Up shoes comfortable for all-day wear?

Yes. They are built with lightweight materials, breathable uppers, and cushioned soles, so you get the extra height with everyday comfort from morning to night.

Do you have styles for women?

Yes. The Power-Up line includes height-boosting styles for both men and women. Browse the women's collection to see current designs.

Sizing and fit

How do I pick the right size?

Most customers find Power-Up shoes true to size. If you are between sizes, we recommend going half a size up. Not sure? Message us with your usual size and the model you like, and our team will recommend the best fit.

What if my size does not fit?

You can request a size exchange within 7 days of your purchase. Take a clear unboxing video when your order arrives, keep the shoes in original condition with the tags intact, and email support@finncotton.com. We will walk you through the exchange.

Shipping and delivery

Do you ship internationally?

Yes. We ship worldwide. Available shipping methods and delivery estimates for your country are shown at checkout once you enter your address.

How long does delivery take?

We aim to dispatch all orders within 24 hours on weekdays. During high-demand periods, please allow up to 48 hours for processing.

Shipping times below are estimates and may shift based on stock levels and warehouse fulfillment. Here's what to expect by region:

United States: 9-14 days

United Kingdom: 9-14 days

Canada: 10-14 days

Europe: 8-16 days

Australia & New Zealand: 5-14 days

Philippines and Asia: 12-16 days

🌏 Other Regions: 12-16 days

Is shipping free?

Shipping rates are calculated at checkout based on your destination.

How can I track my order?

You will receive a tracking link by email as soon as your order ships. You can also check your order status any time on our Track Your Order page.

Payments and ordering

What payment methods do you accept?

All major credit and debit cards, plus the express options shown at checkout. Payments are processed securely by Shopify — your card details are never seen or stored by us.

If you want to use Gcash, Maya and other online payments; use 2c2p.

You can also opt for Cash On Delivery

I ordered but did not get a confirmation email. What should I do?

Check your spam or promotions folder first. If it is not there, email support@finncotton.com with your name and the email address you used, and we will locate your order.

Returns and refunds

What is your return policy?

You can request a return or exchange within 7 days of purchase for a wrong size, a damaged or defective product, or an incorrect item, subject to approval. Change-of-mind returns are not accepted. Read the full Refund and Replacement Policy.

How do I request a return or exchange?

Take a clear unboxing video when your order arrives, then email support@finncotton.com with the video and the reason for your request. We will confirm your request and guide you through sending the item back.